KSMD Solutions understands that it is imperative to maintain user rights regarding their privacy. Therefore, this Privacy Policy defines how the customer information collected through the use of the website and offered services is treated by us as a controller of customer personal information. Any personal identification information you provide through the website or services implicitly acknowledges and accepts the terms of this policy. You are always advised to read the following:
- Information We Collect
We collect two types of information:
- Personal Information: This includes any information you voluntarily provide to us. It can be either through forms, emails, surveys, and other in-person interactions. This could consist of:
- Name
- Email address
- Phone number
- Mailing address
- Job title or company information
- Demographic information. It includes age, gender, and location.
- Automatically Collected Information: We automatically gather certain data when you visit our website, such as:
- Your device’s IP address
- Browser type and version
- Operating system
- Pages you visit on our website
- Referring websites
- The date and time of your visit
- Cookies and similar technologies
2. Use of Your Information
We use the collected information for the following purposes:
- Service Provision: To provide our offers in compliance with inquiries or requests by users.
- Site Performance Improvement: Understand how visitors use this site and make improvements to our website’s content and functionality.
- Communication: Send newsletters or updates to you or provide relevant marketing information once subscribed.
- Security and Compliance: For the security of our website and services, for fraud prevention, and to conform to legal requirements.
- Research and Feedback: To enhance the quality of our services and understand customer satisfaction, through voluntary surveys or feedback.
3. Cookies and Tracking Technologies
To improve your online experience, we employ cookies and other tracking technologies. These technological advancements enable us to:
- Analyze trends
- Monitor user activity
- Personalize content and services
- Improve the functionality of our website
Cookies are short files of text that your web browser keeps on your device. Most browsers accept cookies by default. Settings on the browser can be changed if you want to refuse the acceptance of cookies or to be warned when cookies are being sent. In case you reject cookies, some features of our website may not work out properly.
We use the following types of cookies:
- Session Cookies: Such cookies are simply processed for the duration of a particular session and are cleared once the client closes the website.
- Persistent Cookies: These are stored on your device for a specific time or are deleted.
4. Sharing Your Information
We are dedicated to keeping your privacy safe. However, in the following situations, we might disclose your information:
- Service Providers: We share personal information with those third-party persons who help us in the maintenance of our websites, applications, or services, for instance, IT assistance, help in hosting, or sending emails in our name. These third parties are legally deed not to use or disclose your information for any purpose aside from performing the obligations in accordance with the contract.
- Legal Requirements: The execution of the legal norms can lead to the release of such information or when it is in an official response to a subpoena or an order of a court.
- Business Transfers: Your information may be shared with others as allowed by the privacy policy which will be effective during the occurrence of some events like mergers, acquisitions, or sales of assets.
Also, we might share anonymized or aggregated data for research or analysis.
5. Security of Your Information
We have taken the required security precautions to shield your data from unwanted access, disclosure, change, and destruction. Encryption and secure technology are used to protect client identification information both during storage and transport. However, the said methods of Internet transmissions and electronic records storage and retrieval cannot guarantee one hundred percent security and therefore the security of your information cannot be fully guaranteed.
6. Third-Party Links
We may link other parties, e.g. contractors, the government, or other nonprofit organizations to their websites on this site. These sites may contain their own privacy policies which might differ from ours. These websites for third parties will be linked to. However, we are not affiliated with such third-party sites in any way and do not control the content, operations, and privacy policies of these sites concerning the submission of your personal information; therefore, kindly refer to their privacy policies as well.
- Opt-Out and Data Retention
- Opt-Out: If you do not want to receive any more communications from us, you have the option to unsubscribe following the instructions given at the bottom of our messages or you can simply give us a call.
- Data Retention: Retention periods for personal data will be fair and commensurate with the goals stated here or mandated by current law. If you choose to deactivate your profile or request a deletion of your personal information, it will be eliminated from active databases. However, it might remain in our archives if retention is necessary under legal obligations.
8. Children’s Privacy
Our products and services are not intended for use by children under a certain age and we do not collect any contact details from them. If we discover that personal information from a Child’s age is under a specific age, we will take action to delete such data.
- Updates on the Privacy Policy
This privacy policy is subject to updates now and then. Changes in practices regarding the collection, use, and disclosure of personal information from individuals will be reflected here along with the date of the “Last update”. Any change in the policy will be posted here. You will gain access to this Privacy Policy for further details regarding our data protection policy.
10. Contact Us
If you have any questions or concerns about our privacy statement, or if you would like to request that your personal information be accessible or removed, please contact us.